Under EU consumer law (Directive 2011/83/EU), EU-based customers have the right to withdraw from any eligible order within 14 days of delivery, for any reason - no explanation needed.

How to submit a withdrawal request

Visit our dedicated Withdrawal Portal to cancel your order, using the button at the bottom of this page, after ensuring your order is eligible (details below). You'll need your order number and the email address used at checkout. You can withdraw from all or part of your order.

Eligibility for withdrawing an order

• For all our swim bottoms: We will only accept returns if the hygiene sticker remains perfectly intact and the item is unwashed.
• For all items: The product information hang tag must be intact. The product must be in its original condition with no damage.
• EU Only: Eligibility only applies only to customers based in the European Union, based on shipping address on the order.

If you're unsure whether your item is eligible, contact us before submitting a request.

What happens next

Once your withdrawal is submitted, you'll receive a confirmation email with return instructions. Items must be sent back within 14 days of your withdrawal being confirmed.

Refunds are issued within 14 days of us receiving your returned items, back to your original payment method. We'll also refund the standard outbound delivery charge you paid, if any. Any customs or duties paid are non-refundable.

Return shipping costs are the responsibility of the customer, provided this was disclosed at the time of purchase.